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1. The sender or authorized person must always provide the full contact details of both the sender and receiver to ensure a successful shipment.
2. We shall not be responsible for any theft, loss, or damage of articles/goods during transit via railways, airways, roadways, or waterways.
3. The sender must declare the contents of the goods or articles in the parcel before dispatch.
4. The sender must provide a hard copy of the invoice or bill for the shipment of articles/goods.
5. The sender must declare the actual and true value of uninsured articles/goods.
6. The sender must declare the insured value of the articles/goods. No claims will be settled without insurance.
7. If the 'To Pay' amount is not paid by the consignee (receiver) at the destination, the customer shall be liable to pay the amount.
8. If the parcel is not collected by the consignee (receiver) at the destination within 15 days of dispatch, the shipper will not be held responsible for any loss, damage, or mishap related to the respective articles/goods.
9. We shall not be responsible for any delay, loss, or damage to the articles/goods due to acts of God, strikes, government holidays, political disturbances, or any other unforeseen circumstances that may disrupt transit.
10. The formalities to make payment of Taxes like Octroi, Excise, Custom and any other Govt./ Local taxes wherever liveable shall bepayable by party.
11. We will not accept any contraband Items, Liquid or Flammable Articles & any other Goods/Articles failing under Restriction of IRTA Rules.
12. If the party is unable to take the delivery of Goods/Articles in time at destination, then the party is responsible to pay the charges for the shipment done by one way of returned.
13. If checking take place by any Government Authorities, the party is responsible to Show/Produce the relevant papers to them.
14. We will be not responsible is case of Goods detained, seized or confiscated by appropriate Govt. Authorities.
15. Any dispute at destination, party should inform to the shipper provider immediately.
16. Any disputes shall be subject to the jurisdiction of Kolkata.